Privacy Policy

Last Updated: July 27, 2025

1. Introduction

Welcome to NoteSpark ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NoteSpark application and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Password (encrypted)
  • Profile information
  • Payment information (processed securely through our payment processors)

2.2 Content Information

We collect and process the content you upload, create, or input into our Service, including:

  • Audio, video, and PDF files you upload
  • Notes, flashcards, mind maps, and quizzes you create
  • Questions you ask and interactions with our AI features

2.3 Usage Information

We automatically collect certain information about how you interact with our Service:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, unique device identifiers)
  • Usage patterns and feature interactions
  • Performance data and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Service: Including processing your uploaded files, generating learning materials, and answering your questions.
  • Personalize your experience: Tailoring content and recommendations based on your usage patterns and preferences.
  • Communicate with you: Responding to your inquiries, providing support, and sending important notices.
  • Research and development: Analyzing usage patterns to enhance features, develop new services, and improve user experience.
  • Security and compliance: Protecting our Service, preventing fraud, and meeting legal obligations.

4. AI Processing and Data Usage

Our Service uses artificial intelligence to process your uploaded content and generate learning materials. By using our AI features:

  • Your content is processed using our AI systems to create notes, flashcards, mind maps, and quizzes.
  • Questions you ask are processed to generate relevant answers based on your learning materials.
  • We may use anonymized data to improve our AI models and enhance the quality of our services.
  • We implement safeguards to protect the privacy and security of your data during AI processing.

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers: Third-party vendors who help us provide and improve our Service (e.g., cloud storage, payment processors).
  • Business partners: Companies we partner with to offer integrated services, with your consent.
  • Legal requirements: When required by law, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data.

We do not sell your personal information or content to third parties for marketing purposes.

6. Data Retention

We retain your personal information and content for as long as your account is active or as needed to provide you with our Service. You can request deletion of your account and associated data at any time. Some information may be retained for legal compliance, preventing fraud, resolving disputes, or enforcing agreements.

7. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to certain processing of your data
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Service, you consent to the transfer of information to countries that may have different data protection rules than your country. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

10. Third-Party Partners

We rely on a few trusted third-party services to help manage and enhance our app:

These services may collect or process some of your data, so please refer to their policies for more details.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after we post changes to the Privacy Policy means you accept those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]